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#466 – Restoring surveys after categories trashed

Posted in ‘BF Survey’
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Thursday, 27 November 2014 02:24 AEDT
bptadmin
Joomla! version: 3.3.3

I'd like to know how to restore categories (and the associated questions and survey results).

What happened was that I went to Search Tools and selected status Trashed. I saw a list of surveys, selected all, and emptied the trash. (I was doing this because one of the trashed categories had an alias that I wanted to re-use.)

But when I went back to my list of active categories, four live survey categories had disappeared. They weren't in the trash, archived, etc.

I've clicked on "Rebuild" in the Categories menu and "Fix database" in the Questions menu in hopes of restoring those categories, but can't find them.

The strange thing is that the surveys themselves still appear online.

Can you help? I really don't want to have lost the survey results for those four surveys.

Thanks!
-Amy
Thursday, 27 November 2014 02:27 AEDT
bptadmin
Sorry, just to add to that, I see now why the surveys are still appearing online. They've reverted to a different category.

-Amy
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