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#13 – Blank white screen

Posted in ‘BF Survey’
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Wednesday, 09 October 2013 11:58 AEDT
jwhitrick
BF Survey 3 Years
Joomla! 3.1.5 Stable [ Ember ] 01-August-2013 14:00 GMT
PHP v5.3.27
Apache web server
BF Survey Plus version 1.1.10
BF Validate Plus

Installed both the component and the plugin without any issues and created a menu item pointing to the supplied sample survey.

Clicked on the resulting survey menu item and all I get is a white screen?

Appreciate any suggestions as this was purchased because of an upcoming survey.

J
 
Wednesday, 09 October 2013 12:44 AEDT 10'
Tim
BF Quiz Plus 3 Years, BF Survey 12 Months
I suspect the problem is either due to ReCaptcha missing the private and public keys
http://tamlynsoftware.com/contact-us/support-tickets/bf-survey/3-error-500-recaptcha-plugin-needs-a-public-key-to-be-set-in-its-parameters.html

or is to do with BF Validate Plus, refer to this issue:
http://www.tamlynsoftware.com/forum/index.php?topic=2050.msg6569#msg6569

Let me know if you still have a problem. I'm hoping to add some code to the next version to avoid both these problems.

regards

Tim
Follow us on twitter http://twitter.com/tamlynsoftware
Wednesday, 09 October 2013 14:01 AEDT
jwhitrick
BF Survey 3 Years
Yes it was the issue with BF Validate Plus Tim, thanks for the speedy reply :-)

Fixed
 
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