Login Form

#13 – Blank white screen

Posted in ‘BF Survey’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 09 October 2013 11:58 AEDT
BF Survey 3 Years
Joomla! 3.1.5 Stable [ Ember ] 01-August-2013 14:00 GMT
PHP v5.3.27
Apache web server
BF Survey Plus version 1.1.10
BF Validate Plus

Installed both the component and the plugin without any issues and created a menu item pointing to the supplied sample survey.

Clicked on the resulting survey menu item and all I get is a white screen?

Appreciate any suggestions as this was purchased because of an upcoming survey.

Wednesday, 09 October 2013 12:44 AEDT 10'
BF Quiz Plus 3 Years
I suspect the problem is either due to ReCaptcha missing the private and public keys

or is to do with BF Validate Plus, refer to this issue:

Let me know if you still have a problem. I'm hoping to add some code to the next version to avoid both these problems.


Follow us on twitter http://twitter.com/tamlynsoftware
Wednesday, 09 October 2013 14:01 AEDT
BF Survey 3 Years
Yes it was the issue with BF Validate Plus Tim, thanks for the speedy reply :-)

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
Go to top